Returns

RETURNS

You have the right to return / exchange your item (s) within 14 days of receipt.
If you wish, follow the steps below:

  • You can register your return via your account.
  • If you have placed your order as a guest, you must create an account with the same email address.
  • In your account, go to the relevant order from which you want to return items.
  • In the order you can select the items you want to return.
  • Select the reason for your return and the desired action, you can also post a comment here.
  • The package must be received by us within 14 days of receipt of your order.
  • We will check your item (s), after approval of your item (s) we will send you an exchange or refund.
  • We will refund you within 3 days of arrival of the return.
  • If the steps have not been followed, if the return has exceeded the return deadline or if the product (or extras like hang tags / box etc.) has been used / damaged, the request for the return will be rejected.
  • Return address:Vandaan
  • Weststraat 8
    4357 BM Domburg
    The Netherlands
  • The costs for the return (shipping costs, duties, taxes) will not be reimbursed by us.

You have the right to open the package and check the contents, but the product must be returned unused. All original packaging, price labels, box, etc. will be returned with the product without tampering.
You will be refunded within 3 days of receipt of the return, when the return has been checked accordingly.

For more information about returns, see the returns section in our terms and conditions.